Privacy Policy

This Privacy Policy covers all the guidelines regarding a User’s information collected online by this website (“Site”). You can find out what kind of information we collect, when and how we might use it, how we protect it, and your choices regarding your personal information in this policy. This Privacy Policy, among others, is part of the terms and conditions of use you agree to by using or accessing the site. Your use of this site is prohibited if you do not consent to the collection, use, and disclosure of your information or personal information in the manner described herein.

Sunrise Home Care Services’ Notice of HIPAA Privacy Practices is NOT the same as this Privacy Policy, which details how the organization uses and shares clients’ individually identifiable health information. Sunrise Home Care Services’ Notice of HIPAA Privacy Practices can be accessed via another link on the Sunrise Home Care Services’ Homepage titled “HIPAA Privacy Practices.” To obtain a copy of the Notice of HIPAA Privacy Practices, please get in touch with Sunrise Home Care Services’ office using the phone number on the site’s homepage.

1. General Tracking Information

A general tracking information system allows us to track each user’s visits to our website and collect information about you when you request pages from us, including your IP address. As a result of your IP address, computers connected to the Internet can identify your computer so that you can receive data (such as web pages you request) over the Internet. Our overall visitor traffic patterns are based upon aggregating this data with information on the pages viewed by other users. To improve the usability of our site, we use this information to make it more responsive to the needs and preferences of our users. We do not identify you individually based on this information.

2. Click Path Tracking

Sunrise Home Care Services, our affiliates, our marketing, testing, quality assurance partners, and our analytics, information technology, and web monitoring service providers use technologies such as cookies, beacons, tags, and scripts. In addition to analyzing trends, administering the site, tracking users’ movements around the site, and gathering demographic information about our user base, these technologies are used for analyzing trends and administering the site.

As with most websites, we collect certain information automatically and store it in log files due to these technologies. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Mobile applications can also collect information such as IP addresses, browser types, internet service providers (ISPs), referring/exit pages, operating systems, date/time stamps, and/or clickstream data. This information may be combined with other information we collect about you to enhance our services to you and improve marketing, analytics, or site functionality. Content information and preferences are stored using Local Storage, also known as HTML5, which is referred to as HTML5. Local Storage is used by third parties to collect and store information based on your Web browsing activity to provide certain services on our site or to display advertisements based on your browsing activity. A separate management tool may be available for removing HTML5 LSs in the respective browsers.

In addition to displaying advertising on our Web site, we also manage our advertising on other websites through third-party ad networks. To provide targeted advertising based on your interests, our ad network partner may collect non-personally identifiable information about your activities on this and other Web sites using cookies, IP addresses, cookie identifiers, website activity, and/or Web beacons.

3. Collecting Personal Data

Upon registering for our site, you will be required to provide Personal Information, including your name, mailing address, e-mail address, and telephone number. The Personal Information collected through our Web servers is not actively shared with others. Regarding your registration, we will add your name to our mailing list. We will send you an e-mail to confirm your registration on the site.

4. How we use personal information collected from you

To better understand the needs of our customers, provide better service to you, and assist us in maintaining internal records, we require Personal Information from you to learn more about how you use the site; measure areas of interest in our network, and services, and understand areas of interest in our network and the services we provide. Our Franchisees and Master Franchisees may use your registration information for internal research purposes and compile it into our internal database system if you register. As a result of your registration on the site, we may also send correspondence to your e-mail address and/or street address. As part of this correspondence, we may send newsletters, promotional offers, information about new features and services, Site updates, responses to your e-mails and comments, and technical support. When your Personal Information is collected, you will have the option of limiting the use of this information.

5. Information sharing

Unless otherwise instructed, we will not disclose your Personal Information to third parties. Your Personal Information will not be provided or sold to third parties for marketing research or bulk advertising sales. We will not disclose or sell your Personal Information to third parties. Your Personal Information will be shared with our Franchisees and Master Franchisees, who are bound to keep such information confidential. Your Personal Information may be shared with third parties who offer similar services to Sunrise Home Care Services and with whom we believe you may be interested in receiving offers. Following the instructions in the “Opt Out” section below may limit sharing of this information as described above. Suppose we have reason to believe it is necessary to disclose this information in specific circumstances to identify, contact, or bring legal action against someone who may have breached our Terms of Use or caused injury to or interference with (either intentionally or unintentionally) our rights or property, other website users, or anyone else who may be adversely affected by such activities. In that case, we will disclose this information. Our company reserves the right to disclose your Personal Information to law enforcement personnel and agencies if requested or as required by law, such as in response to a subpoena or if Sunrise Home Care Services is involved in a merger, acquisition, or sale of all or part of its assets. The intention of our disclosure will be notified to registered users in any of these situations by e-mail.

We may also need to disclose your Personal Information to companies who provide us with business services, such as customer service providers. These companies are not authorized to use your Personal Information for any other purpose than for providing these services to us.

Third-party links

You may occasionally see on our site a hyperlink (a “Link”) or a banner advertisement (“Banner Ad”) containing a link that allows you to reach the home pages of third-party websites (“Third Party Sites”), franchisee sites (“Franchisee sites”), or master franchisee sites (“Master franchisee sites”). Sunrise Home Care Services provides you with these links to facilitate your access to information that may be of interest or useful to you. Third-Party Sites, Franchisee Sites, and Master Franchisee Sites operating independently from Sunrise Home Care Services are not covered by this Privacy Policy and the practices we follow under it. As a company, we are not responsible for any content or opinions expressed on Franchisee Sites, Master Franchisee Sites, or Third-Party Sites or for the privacy practices of these parties. In addition to not investigating, monitoring, or checking the Franchisee Sites, Master Franchisee Sites, or Third-Party Sites, we are also not required to do so, nor are we responsible for finding any obscene, scandalous, inflammatory, pornographic, indecent, profane, defamatory or unlawful content or materials on them. Suppose you link to a Third-Party Website, Franchisee Website, or Master Franchisee Website on our Website. In that case, it does not imply our endorsement of that site or the site of the third-party website, franchisee site, or master franchisee site. When you click on a Link to a Third-Party Website, Franchisee Website, or Master Franchisee Website, you are leaving this site, and the Sunrise Home Care Services Privacy Policy ceases to be effective on that site.

We provide social media features on our site, including Facebook Like buttons, widgets such as the Share this button, and interactive mini-programs. It may be necessary to set a cookie to enable these Features to function correctly, as they may gather your IP address, the page you are currently viewing, and which page you are currently on our site. Our third parties or servers host the Social Media Features and Widgets on our Site. In the event that you interact with one of these features, you will be subject to the privacy policy of the company that provides it.

Protection of information

The protection of your Personal Information is one of our highest priorities. The information we collect online has been safeguarded and secured by appropriate physical, electronic, and managerial procedures to prevent unauthorized access or disclosure. This site’s hardware, software, and security infrastructure are maintained according to current industry standards, technology, and internal standards. Furthermore, we will implement standard Secure Socket Layers (SSL) certificates for securing all pages where users enter personal information. We cannot, however, guarantee that unauthorized parties will not access communications between us due to the open nature of the Internet.


Suppose you wish to remove your name from our registration list, cease receiving correspondence from us or update or delete the Personal Information you provided. In that case, you may do so by following these steps:

  • Opting out of our e-mails using the opt-out option;
  • Contact us by e-mail at [email protected]
  • Our address is 2920 Herr Street, Harrisburg, PA 17103, or you can reach us by telephone at 717-298-4175.

You will receive a response within 30 days of submitting your request for access.

Your information will be retained for the duration of your account’s active status and, if needed, to provide you with our services. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

An Important Notice for International Visitors

The site is intended for users outside the United States. Your personal information may be transferred to our service providers and third parties in the United States or elsewhere for the purposes outlined in this Privacy Policy. Various countries have different privacy laws and requirements, and some, including the United States, offer a lesser level of legal protection for your personal information. Despite the country where your information is collected, used, transferred, or stored, this Privacy Policy will protect the information you provide through this site.

Modifications to this Privacy Statement

As soon as possible, we reserve the right to change or revise this Privacy Policy without prior notice. The changes will become effective on the date at the top of this policy. We will only apply the changes to the personal information collected after the revised version has been posted. Following any such revision, the use of this site constitutes your consent to the revised Privacy Policy. For this reason, you must review the Privacy Policy regularly.

Notice of disclaimer

Sunrise Home Care Services has attempted to ensure that the data provided or otherwise displayed on our site is accurate and error-free. However, the information on our site is provided for informational purposes only and is not guaranteed error-free. However, the site and its contents are offered “as is, as available” without any warranties. Your use of the site and its contents is solely at your own risk. In no case will Sunrise Home Care Services be able to guarantee that the site will be accessible without interruption, errors, viruses, or other harmful components that will not infect the site. As a result of the Site’s existence, Sunrise Home Care Services does not offer any warranties, either expressly or impliedly, regarding its accuracy, completeness, reliability, or suitability.